PuCard App Personas

PuCard App is web service based mobile application that serves users with different access rights (User, Editor, Admin) on high traffic web service with more than million transactions per year. Application is employee credit card mobile monitoring application to monitor use of balance set up by employer in everyday shopping.

UX Process
In order to determine type of user groups we conducted a number of interviews and created paper survey that was delivered through employees. Analytical overview of results gave us model for creating set of users we are creating app for - personas. Personas directed us into creating app and options from which users could achieve theirt goals.